Feb 07

Fraud e-mail Alert

We have had reports that a fraudulent  e-mail has been sent to some of our customers.  Renasant will never ask you for account information, user id, password, credit card info or any other personal information. Please report any suspicious e-mail to info@renasant.com.  See below for a preview of how a fraudulent e-mail can look.  Remember to always use caution when clicking on any links in an e-mail.


From: customer.service@renasant.com [mailto:hpbfyf@company.info]
Sent: Tuesday, February 07, 2012 10:16 AM
To: support@renasantbank.com
Subject: [PossibleSpam] *** Notice – Customer ID : FUJIHYCFUE
Dear Valued Customer,
You have been chosen by the Renasant Bank to take part in our quick and easy  5 questions survey.
In return we will credit $50 to your account just for your time!
Helping us better understand how our customers feel benefits everyone. With the information collected we can decide to
direct a number of changes to improve and expand our online service.
It will be stored in our secure database for maximum of 5 business days while we process the results of this nationwide survey.